This service provides the capabilities including email marketing, core campaign management, and social media tracking using the universities chosen toolset.


  • Social media automation
  • Drip marketing
  • Lead nurturing
  • Lead scoring
  • Page scoring
  • Email marketing
  • Follow-on campaigns
  • CRM integrations


All members of University staff are eligible to use this service upon request and provision of funds.

Service Level Agreement (SLA)

We aim to respond to service requests within one working day and to resolve your query/request within ten working days. If your request is considered to be a priority when triaged by our IT Support Centre, the response time will be adjusted accordingly.


This service is available 9am-5pm, Monday to Friday.

Support hours

9am - 5pm, Monday to Friday.

How to request/access

Request the service through the Support Portal

Alternatively, you can speak to IT Support by calling +44 (0)161 306 5544 (or extension 65544) or visit a walk-up IT Centre