Accessibility statement

The University of Manchester is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the IT Services website.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2, AA standard, due to 'the non-compliances', 'the exemptions' or 'the non-compliances and exemptions' listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

Non-compliance with the accessibility regulations

1.1.1 Non-text Content

Some non-text content presented to the user does not have a text alternative serving the equivalent purpose. Users with visual disabilities who rely on a screen reader may be unable to access or understand non-text content. This fails WCAG success criterion 1.1.1 (non-text content).

2.1.1 Keyboard

Not all functionality within the content is operable through a keyboard interface. Users will face accessibility barriers as keyboard-only navigation is unavailable, limiting access for individuals with motor disabilities who rely on keyboard input. This fails WCAG success criterion 2.1.1 (Keyboard).

2.4.1 Bypass Blocks

There is no mechanism available to bypass blocks of content that repeat on multiple web pages. Users will face difficulty in navigating and accessing essential content as they are unable to bypass repetitive blocks of content, hindering efficiency, and usability, particularly for screen reader users. This fails WCAG success criterion 2.4.1 (Bypass Blocks).

3.2.4 Consistent Identification

Inconsistent navigation patterns can confuse users with cognitive disabilities, disrupt the mental map of visually impaired users relying on screen readers, and increase physical strain for those with motor disabilities. This unpredictability creates significant barriers to efficient navigation, making it harder for disabled users to interact with the website effectively.

We are working to remediate the above non-compliances and expect these to be completed Q1, 2025.

What we're doing to improve accessibility

The University of Manchester is committed to improving digital inclusion and equity, ensuring that everyone has equitable access to information, technology, resources, and opportunities for learning and engagement, regardless of ability. We are undertaking a program of activity working with our Equality, Diversity, and Inclusion Division and Disability Advisory and Support Service to improve digital experiences for users with disabilities.

Preparation of this accessibility statement

This statement was prepared on 11/11/2024.

It was last reviewed on 11/11/2024.

This website was last tested on 11/11/2024.

The test was carried out internally by The University of Manchester. The most viewed (or most relevant) pages were tested using automated testing tools by The IT Services Division.

Feedback and contact information

You can report accessibility issues and request support you encounter with this website using the following contact information. We aim to respond to your request in 3-5 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).