Student Portal

This service provides an online portal which enables students to access key university systems, advice and guidance from a single location. The service is provided via My Manchester and can be accessed from any device with a web browser and from any location on or off campus.


  • Access to module and exam timetables
  • Top up your student card and manage payments for services across the University
  • View outstanding charges
  • Access courses, assessments and Podcasts
  • Access library services
  • Access to webmail
  • Details of upcoming event at your union
  • University news and announcements
  • Student Blogs
  • Help with planning for the future
  • Easily manage all aspects of student life.


All University students are eligible to use this service.

Service Level Agreement (SLA)

We aim to respond to service requests within one working day and to resolve your query/request within ten working days. If your request is considered to be a priority when triaged by our IT Support Centre, the response time will be adjusted accordingly.


The student portal is available 24/7, however, it will be taken down during intervals for maintenance.

Support hours

9am - 5pm, Monday to Friday.

How to request/access

This service is automatically provided to students on their appointment to the University. The service is accessed via My Manchester:

Further requests and support can be made through the Support Portal

Alternatively, you can speak to IT Support by calling +44 (0)161 306 5544 (or extension 65544) or visit a walk-up IT Centre