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IT Services


Staff and PGR email

Accessing a mail account

The 'Accessing a mail account section' also contains information about how to access shared mailboxes and manage other mailboxes.

Good email practice

The following pages provide advice around managing your email account effectively:

  • Keep it safeAdvice on how to use email safely, encrypt attachments, avoid viruses and minimise junk email
  • Keep good recordsEmails can be important University records – advice on email record keeping
  • Communicate wellAdvice on how to write email messages that are appropriate, accurate, and easy to read / respond to

Instant messaging

As an email account holder you also have access to an instant messaging, presence awareness and video call service. This is either Microsoft Lync or Skype for Business: