Help and support (The University of Manchester)

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University home

Please bear with us

Welcome to everyone joining us at the University. We're very busy at the moment, and it may take longer than usual before we're able to respond to your messages and calls. If you're a new student, you can find information on many of the services available to you on our Student IT pages.

Support Portal

Make a request, report a fault, or access the Knowledge Base to find solutions and instructions for your IT

A cartoon of a Xerox Multi-Function Device.

Printing is changing

The way you print is changing. Read more to find out what you need to do.

Get in touch

Telephone IT support is available 24 hours a day, 7 days a week. Call us on: 0161 306 5544

In-person IT support

Student IT support, provided by the Library (9am-5pm Mon-Fri): Library student IT support

If you don't have an IT account or are unable to log in:Contact us via the Guest Portal

Illustration of a hand holding a smartphone with Duo Mobile on the screen

Duo 2-factor authentication

Set up your devices to access Duo

IT Services

Please bear with us

Support Portal

Make a request, report a fault, or access the Knowledge Base to find solutions and instructions for your IT

Printing is changing

The way you print is changing. Read more to find out what you need to do.

Get in touch

Duo 2-factor authentication

Set up your devices to access Duo

eLearning and Blackboard

Support for Blackboard, your online course materials and Turnitin

Service availability

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