Email phishing

What is phishing?

Phishing is an email that tries to trick you in to giving out personal information, or visiting fake websites. Responding to a phishing attack can:

  • Release your personal details to someone who may use them fraudulently
  • Encrypt your files and folders, demanding that a 'ransom' fee be paid to revert the damage
  • Stop your computer from working completely

Whaling, pharming, angling – these are just some other common names for types of phishing attempts, but they are all designed to cause the same damage. People who engineer phishing scams are criminals and hackers.

The National Cyber Security Centre has released guidance on what phishing is, how to spot it, and what to do if you think you've clicked a suspicious link:

Key check points

  1. Is the sender of the email someone you know?
  2. Does the URL it contains look legitimate ? (Hover your mouse to check)
  3. Were you expecting an attachment?

Remember - JDLR. If it Just Doesn't Look Right, we'd rather know!

Help!

If you think you’re a victim of a phishing email, or that your computer has become infected, telephone us immediately on +44 (0) 161 306 5544.

If you receive a suspicious email, do not click on any links and do not reply, but you should let us know by sending us the phishing email as an attachment to phishing@manchester.ac.uk

It’s quick and easy to report a message…

You can do this in one of two ways, and it’ll only take you about 10 seconds. Remember not to click any links or open any attachments in the email!

Option 1: Using Microsoft Outlook 2016/2019:

1. Select the Suspected Phishing message

2. Click “More” (next to the “Forward” button) and select “Forward as attachment”

3. In the new message window that pops up, send the email to phishing@manchester.ac.uk .


Option 2:
Using Outlook on the web (on computer, not mobile):

1. Click New Message

2. Hold the mouse button down on the phishing mail in your list of emails, and drag it to the message area of the New Message.

3. When the phishing message has been attached, send the email to phishing@manchester.ac.uk

The University is able to block many phishing emails before they get a chance to enter our network. To keep this service up-to-date, staff and students are encouraged to report any phishing or spam emails that enter the University.

If you receive a scam email or a suspected phishing email in your inbox.


Option 3:
Outlook for Mac


In your main Outlook window:

1. Right click the message in your message list.

2. Choose Forward Special > As Attachment.

3. Address the e-mail to phishing@manchester.ac.uk and select Send.

Option 4: Mozilla Thunderbird

1. Select the message or messages you want to forward.

2. From the menu bar at the top of the screen, chooseMessage > Forward As… > Attachment.

The message should appear in the attachment box in a new message.

3. Type phishing@manchester.ac.uk and select Send.