IT Services

Our organisation

From July 2023, the Directorate of IT Services is made up of seven divisions:

• Applications, Data and Strategy
• Information Security, Identity and Access Management (led by the Chief Information Security Officer)
• Directorate Services (led by the Associate Director - Governance, Risk, Compliance and Administration)
• Research IT
• IT Service Management
• Teaching, Learning and Students IT
• Technology

Each division is led by a member of the IT Strategic Leadership Team – contact details for the current team, and a structure chart, can be found on the IT Leadership Team page:

• IT Leadership Team

Partnership and engagement

A number of colleagues are collectively responsible for working with the different parts of the University to support business outcomes.

• IT Strategic PartnersStrategic engagement and partnership role

• Strategic Demand ManagersNew demand shaping, consultancy, engagement with University Governance Groups, solution proposals

• Service Relationship ManagersLive service relationship, assurance and reporting

These roles – and the people doing them – are also detailed in a downloadable PDF:

• IT Services Partnership and Engagement Approach with the University