IT Services

Our organisation

The Directorate of IT Services is made up of a number of sections as listed below.

• Service Integration and Management (SIAM)
• Technology Infrastructure and Operations
• Office of the Chief Information Officer
• Research IT
• Strategy, Delivery and Architecture

Contact details for each of the section Heads (which form our IT Leadership Team) can be found on the IT Leadership Team page:

• IT Leadership Team

Partnership and engagement

Within IT Services we have a number of people that are collectively responsible for working with the different parts of the University to support business outcomes.

• IT Strategic PartnersStrategic engagement and partnership role

• Strategic Demand ManagersNew demand shaping, consultancy, engagement with University Governance Groups, solution proposals

• Platform Delivery ManagersEnsuring delivery to time, budget and expectation

• Service Relationship ManagersLive service relationship, assurance and reporting

These roles – and the people doing them – are also detailed in a downloadable PDF:

• IT Services Partnership and Engagement Approach with the University - January 2020