Service Relationship Managers
Within IT Services we have a team of Service Relationship Managers who are there to help manage engagement related to live services. They regularly meet with colleagues across the University about reporting and the performance of live services. They also have an assurance role in the transition of new or changed services.
Please note that in all cases, issues and incidents must first be reported and escalated to the IT Support Centre.
University area |
Contact |
| Faculty of Biology, Medicine and Health | Natalie Gent, Matthew Coupe |
| Faculty of Humanities | Steven Bagley, Alex Galbraith |
| Faculty of Science and Engineering | David Benko, Jono McAslin |
| Teaching, Learning and Students | Steven Bagley, Alex Galbraith |
| Research | David Benko |
| Cultural Institutions | Matthew Coupe |
| Estates | Christopher Farley |
| Subsidiaries and Associated Organisations | Matthew Coupe |
| Underpinning Services (IT, print, telephony) | Natalie Gent, Matthew Coupe |
| Networks | Jono McAslin |
| Student Services (DSE) | Steven Bagley, Alex Galbraith |
| The Library | Ian Gifford, Ciaran Talbot |
| Communications and Marketing | David Benko |
| Compliance and Risk | David Benko |
| Alumni Relations (DDAR) | Jono McAslin |
| Finance | Christopher Farley |
| People and Organisational Development | Christopher Farley |
| Legal | David Benko |
| Planning | Steven Bagley |
| President's Office | Matthew Coupe |
| Social Responsibility | Natalie Gent, Matthew Coupe |
Information last updated: March 2022
