Service Relationship Managers

Within IT Services we have a team of Service Relationship Managers who are there to help manage engagement related to live services. They regularly meet with colleagues across the University about reporting and the performance of live services. They also have an assurance role in the transition of new or changed services.

Please note that in all cases, issues and incidents must first be reported and escalated to the IT Support Centre.

University area

Contact

Faculty of Biology, Medicine and Health

Lydia Towell

Faculty of Humanities

Steven Bagley, Alex Galbraith

Faculty of Science and Engineering

David Benko

NHS sites

Sabah Meraj

Alumni Relations (DDAR)

David Benko

Communication and Collaboration (Email, SharePoint, Teams)

Steven Bagley

Communications and Marketing

David Benko

Compliance and Risk

David Benko

Cultural Institutions

Matthew Coupe

Estates

Christopher Farley

Finance

Sabah Meraj

Legal

David Benko

Library

Alex Galbraith

Networks

Christopher Farley

Occupational Health

Sabah Meraj

People and Organisational Development

Sabah Meraj

Planning

Steven Bagley

President's Office

Matthew Coupe

Printing

Lydia Towell

Research

David Benko

Social Responsibility

Matthew Coupe

Student Services (DSE)

Alex Galbraith

Subsidiaries and Associated Organisations

Matthew Coupe

Teaching and Learning

Dave Whadcock

Telephony

Steven Bagley

Information last updated: March 2024