eduroam (education roaming) is a secure, international wireless (Wi-Fi) service available to all staff and students at The University of Manchester.

Changes to eduroam in Spring 2021

A change made in March 2021 means that, unless you’re using a University managed computer, you may need to set up eduroam again on your computer or mobile device.

Important information before you get started:

  • All eduroam usernames start with your University username and finish with
    When setting up eduroam, you must enter the username in the format, where "universityusername" is the username you use to sign into most University services (email, Blackboard, My Manchester, University managed computers etc).
    For example, if your University username is v12345ab, youreduroam username is
    If you don’t enter the username in the correct format, it won’t work.
  • You don’t need to make these changes on any University managed Windows laptop.
  • If you use Linux, please follow the steps below, and then read the "eduroam: For Linux" article (search for eduroam linux) for additional setup instructions.

What you need to do:

  1. Ensure you’re connected to a wired, Wi-Fi or mobile data (4G/5G etc) network. If you’re on campus or in halls and don’t already have a connection, you can use the UoM_WiFi network.
  2. Visit on the device(s) you want to use on eduroam.
  3. Click on “Click here to download your eduroam installer”
  4. Select “The University of Manchester”
  5. Download and run the installer for your device
  6. Follow the on-screen instructions (these will vary, depending on your device type)

Any problems?

  • If your eduroam connection doesn’t work, you can use a wired connection or connect to the UoM_WiFi network instead while your query is dealt with.
  • For detailed instructions, please read eduroam: Wi-Fi network upgrade (search for wifiupgrade)
  • If you’re in halls of residence, report problems via the Hornet Portal. If you’re elsewhere on campus, contact the IT Support Centre.


As well as being available at institutions around the world, eduroam can also be used at The University of Manchester wherever the ‘eduroam’ wireless network is available.

eduroam is particularly convenient for smart phone and tablet users. Using eduroam, you don't need to type in your username and password every time you access the network. You only need to set up your device once, and then you can log in automatically wherever the eduroam network is available.

Visitors to the University

If you are visiting the University of Manchester and are having difficulty connecting to the eduroam service, please contact your home institution's IT Service Desk. If they are able to confirm that their eduroam profile is working correctly but you still cannot connect, please contact our IT Support Centre.