Computer provisioning service FAQs
What can I do if my computer is faulty or not fit for purpose?
Fill in the Laptop/desktop computer request form, choosing Laptop/desktop requests, then I want advice about an existing laptop / desktop.
How can I dispose of my old computer?
Fill in the Laptop/desktop computer request form, choosing Returning IT equipment.
How do I order a monitor, keyboard, docking station, webcam or other peripheral?
Peripherals are not ordered through IT Services, but via your usual departmental procurement routes. We have a guide with some suggestions for common peripherals people request, which can be ordered through the University’s online procurement system.
What can I do if I can't find anything suitable for me?
We have designed the catalogues to cover as many use-cases as possible while still being able to hold stock of items for swift deployment. If you need something for your work which is not on the catalogue, we can obtain quotes and order it for you, but we will not be able to contribute any funding towards it.
Fill in the Laptop/desktop computer request form, choosing Laptop/desktop requests, then I want advice on purchasing a laptop/desktop.
