Video portal

Our video on demand service can best be thought of as an internal version of YouTube. Users can upload, process and distribute their own videos, however they have been produced.

Features

  • Upload of user video content into courses or Faculty/School channels
  • Media creation using integrated capture technology
  • Course/School-based vlogging
  • Integrated service for course marketing videos to be pulled onto public pages which market courses
  • Self-service user content management
  • Ability to protect content at course, School, Faculty or user level
  • High-speed, high-throughput encoding
  • Expert video management tools

Eligibility

All members of staff, all students and members of the public such as potential undergraduate students are eligible to use this service.

Service Level Agreement (SLA)

Delivery availability will be ≧99.7%.

Availability

The service is available 24/7.

Support hours

10am – 4pm, Monday to Friday, with coverage for escalation from 8am – 5pm. Excludes closed days for the University and Bank Holidays.

How to request/access

Support pages on our My Podcasts mini-site provide an overview of access and request mechanisms via a full set of Knowledge Base articles, links to which are included: