Purpose, vision and goals

Our purpose

To support our University’s students and colleagues by revolutionising processes with cutting-edge digital solutions. We strive for service excellence by efficiently managing resources, maximising value, and anticipating demand. Through a risk-based approach and strong partnerships, we will improve experiences with innovative, people-centred products and services.

Our vision

To drive a dynamic digital presence that transforms the experience for our University community of students and colleagues. To deliver seamless, intelligent and trustworthy digital innovations that propel us forward.

Our goals

  • Digital solutions: Enhancing digital workflows through AI and data-driven strategies.
  • Service excellence: Driving service excellence through innovative IT solutions and resource stewardship.
  • IT security and identity management: Enhancing IT security and compliance through risk-based information management.
  • Innovation and partnerships: Enhancing innovation through strategic partnerships and collaboration.
  • People: Empowering our people through engagement, motivation, and inclusive practices.