IT Services

GlobalProtect VPN

The GlobalProtect Virtual Private Network (VPN) is a secure connection used on and off Campus. Staff and Postgraduate Research students need to use 2-factor authentication to login to this service.

The VPN allows authorised users to access systems and applications that are located in 'Restricted' and 'Highly Restricted' security zones.

Downloading and installing GlobalProtect VPN

Follow the instructions in the article below to download and install the GlobalProtect VPN for Windows 7 and above, or macOS 10.9 and above.

VPN is no longer required to access library resources when off-campus. All electronic library resources (e-books, e-journals and databases) can be accessed using Library Search, the Library Access browser extension, or by direct login on the publisher's website. Find out more on the Library's Search resources page.

Linux users

As GlobalProtect is currently only available for Windows and macOS, Linux users should use OpenVPN.

The distributions officially supported by OpenVPN are:

  • Ubuntu 16.04 and above
  • CentOS/Redhat/Scientific Linux 7, with Network Manager 1.2 or above installed

Follow the instructions in the article below to install OpenVPN.

If a Linux user is logged in using OpenVPN and their token expires after 12 hours, they will be presented with repeated Duo requests. Please log out of GlobalProtect at the end of the day to stop 2-factor authentication notifications.