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Search our Knowledge Base for technical guidance, instructions and common queries:
Telephone support is available 24 hours a day, seven days a week.
Visit our walk-up Service Desks at the Joule Library, Main Library or Alan Gilbert Learning Commons:
If you are unable to log in, try resetting your password via the IT Account Manager or contact us using this form:
We welcome all comments, criticisms, congratulations and suggestions about our services.
We aim to answer your calls within two minutes and resolve 75% of all requests within one working day. Requests that need to be looked at in more detail will receive an initial response within two working days. Urgent requests will be dealt with as quickly as possible.
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