Microsoft Bookings

What is it?

Microsoft Bookings is a Microsoft 365 app that makes scheduling and managing appointments easy. Bookings includes a Web-based booking calendar and integrates with Outlook. It helps you easily conduct virtual appointments via Skype or Microsoft Teams, and helps you manage day-to-day scheduling via the Bookings app in Teams.

Microsoft Bookings allows you to:

  • Provides slots in your diary for staff or students to book into
  • Write events into both diaries when an appointment is booked
  • Receive automatic email notifications to reduce no shows

Information Security

You should consider information security when using the application. Any notes added to the appointments will be visible to those that have access to the bookings calendar. If a shared calendar is used, all staff with access to that account will be able to view the notes. Ensure the staff/students using your booking form know that no sensitive or personal information should be added to the notes.


The Bookings application is only available by request and is not formally supported by any team. Information on the application along with information on how to request it is supplied on the Bookings page of the SharePoint Support Hub:

Learning About Bookings

Information Handling

Continue to adhere to the Information Governance Office Best practice guidance on sharing and storing information and Records Retention Schedule whenever you’re working with data.

Need help on information handling? Contact your Information Governance Guardian.