IT Services


Email phishing

What is phishing?

Phishing is an email that tries to trick you in to giving out personal information, or visiting fake websites. Responding to a phishing attack can:

  • Release your personal details to someone who may use them fraudulently
  • Encrypt your files and folders, demanding that a 'ransom' fee be paid to revert the damage
  • Stop your computer from working completely

People who engineer phishing scams are criminals and hackers. Watch the video on this page to learn more.

Take the online phishing awareness course

The University has a short online course to help you identify these types of emails. The course takes less than 15 minutes to complete and is available to all staff via Blackboard.

Key check points

  1. Is the sender of the email someone you know?
  2. Does the URL it contains look legitimate ? (Hover your mouse to check)
  3. Were you expecting an attachment?

Help!

If you think you’re a victim of a phishing email, or that your PC has become infected, telephone us immediately on 0161 306 5544.

If you receive a suspicious email:

Note: Forwarding the email as an attachment gives us more information. Using Outlook, select the message (do not click the link!), click "More" in the title bar, then "Forward as attachment" and send to the phishing@listserv.manchester.ac.uk. The quicker this message gets sent, the quicker we can block malicious sites and/or senders from the University network.