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Welcome to the IT Service Desk web page
The IT Service Desk is here to help you with any questions you might have about IT at The University of Manchester.
|Contact us with your IT questions or problems||More Help|
Submit an online request, call us 24 hours a day, 365 days a year on 0161 306 5544, or visit one of our walk-up service desks in the Alan Gilbert Learning Commons, Main Library or Joule Library.
You will be given a reference number to track the progress of your request.
We aim to answer your telephone calls within 2 minutes and resolve 75% of all requests within 1 working day. Requests needing to be looked at in more detail will receive an informative response within 2 working days. Urgent requests will be dealt with as quickly as possible.
Your comments, criticisms, compliments and suggestions are always welcome via our Talk to us page.
|Access the Knowledge Base for more detailed information.
Service Notification System Gives updates on service outages.
Support for students’ own equipment is available from the Personal Device Support Desk.
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