Mobile phones and devices
The information in this section is aimed at staff using University mobile phones and devices.
Products and prices
Vodafone offer us a range of products and prices which are summarised in the following two documents:
Due to global distribution issues please be aware there is currently significant delays in stock for the majority of the mobile handsets. You can still put your new contract/upgrade requests in as the stock availability will be checked daily and ordered as soon as stock is available. This is mainly Apple and iPhone handsets and accessories but other manufacturers may also be affected.
Important note about buying an iPad or other tablet
Although the Vodafone product catalogue above lists ipads and other tablets, University staff must order these through the IT procurement process for Purchasing IT equipment instead:
Mobile data usage and charges
We advise that you switch your Mobile Data off, and only use it for work purposes when absolutely necessary. This is to ensure that you do not incur any additional charges for your usage, as well as from apps & email updates which run in the background and can incur charges outside of WiFi areas.
Wi-Fi calling
Spend Cap
All University managed Vodafone mobile contracts have an overspend limit of £100 per month above the normal monthly contract cost applied. This spending cap will operate by preventing all calls and data usage outside of a contracted tariff if the £100 monthly overspend limit is reached. More details on the spend cap can be found below:
Other information
- Mobile phone request formThis form should be used for requests relating to mobile phones. Requires you to login to the Support Portal first.
- New numbers or transferring to contractInformation about new contracts and transferring to the University contract
- Ordering and upgradingHow to order a new, upgrade a device or sim, or data only contract
- Cancelling number or transferring away from contractHow to cancel or transfer number from the University contract
- BillingItemised call summary invoices and airtime billing reports
- Insurance, lost or faulty devicesReporting faults, lost mobile phones and details about insurance
- Going abroadAdvice on using your device abroad and cutting roaming costs
Email and calendar access
If you are looking to purchase a mobile phone that allows access to email and calendar, please ensure that is fully supported before purchasing.