Going abroad

Voicemail

If you need to use voicemail whilst abroad, you must set up a security code before you travel

  • To set up Dial 121, Option 4, then option 2
  • To access the messages when there, from any phone: Dial +447836121121 enter mobile number when requested and the PIN.

Connection problems

If your device doesn’t automatically connect please try rebooting the device and setting up manual roaming:

Reducing roaming charges

Roaming charges can be quite expensive, so if you’re going abroad and need to use your mobile device, please familiarise yourself with the various measures you can take to avoid running up excessive roaming charges and incorporate them into your routine every time you travel.