2-factor device options for staff and PGRs

Smartphone and Duo Mobile app

The easiest and recommended way to authenticate is by using the Duo Mobile app on a smartphone or tablet to receive a push notification, or to generate a passcode (doesn’t require a phone signal or internet connection). As part of the setup process you will be guided to download the free Duo Mobile app onto your smartphone.

Duo key fob

If you don’t have a smartphone you can contact the IT Support Centre to request a free Duo key fob. In most cases these can be collected from the in-person IT Support desk in the Kilburn Building. Once the key fob has been registered to you, it can be used to generate a passcode that you use to complete the authentication process. The Duo key fob does not need an internet connection to generate passcodes.

Managing your 2-factor authentication options

The University IT Account Manager offers self-service options to manage your authentication method and devices.

Specific needs?

If you have specific needs that are not catered for, please contact the IT Support Centre by calling 0161 306 5544.