IT Services

Hardware support

If your University-owned Apple device develops a fault, please contact the IT Service Desk:

Apple support

Apple will provide support for your device if it is under warranty. You can check the warranty of your device using the following link:

Warranty information

Apple computers

All Apple computer systems purchased through the Apple Store for Education come with three years' hardware support and one year's telephone support.

Apple iPads

All iPads purchased using through the Apple Store for Education will come with one year's hardware support and 90 days' telephone support as standard.

AppleCare warranty

You have the option to add AppleCare warranty which will extend telephone support to three years. Purchasing Applecare is recommended for Apple computers and mobile devices, but not mandatory.


Hardware support