Research data archive storage

Our research data archive service offers centrally-hosted and administered, resilient archive storage for researchers. This archive service is recommended by University of Manchester Research Data Management (RDM) Service as it satisfies the Research Council UK RDM guidelines.

Features

  • Suitable storage for large amounts of data
  • Data is kept safe in alignment with long-term retention requirements of research funders and the University

Eligibility

Academics and research staff are eligible to use this service.

Service Level Agreement (SLA)

We aim to respond to service requests within one working day and to resolve standard queries and requests within 5 working days. However, because of the wide variety of requests we receive related to this service, in some cases resolution may take much longer. If this is the case you will be notified via the ticketing system; you will also receive regular updates until your request is resolved.

Availability

9am – 5pm, Monday to Friday.

Support hours

9am – 5pm, Monday to Friday.

How to request/access

Request the service through the Support Portal:

Alternatively, you can speak to IT Support by calling +44 (0)161 306 5544 (or extension 65544) or visit a walk-up IT Desk