IT Services


High Performance Computing (HPC) - Internal

This service provides on-campus platforms for computationally-intensive research and is underpinned by multiple platforms: The Computational Shared Facility (CSF); the Data Processing Shared Facility (DPSF) and the Interactive Computational Shared Facility (iCSF).

Features

  • Run multiple computational jobs simultaneously
  • Suitable for multi-core jobs, or those that need large amounts of memory
  • Run in ‘batch’ – submit jobs to a queue without user interaction
  • The iCSF offers an alternative environment, to interact with software via the application’s own interface

Eligibility

Academics, research staff and Postgraduate Research students are eligible to use this service.

Service Level Agreement (SLA)

We aim to respond to service requests within one working day and to resolve standard queries and requests within 5 working days. However, because of the wide variety of requests we receive related to this service, in some cases resolution may take much longer. If this is the case you will be notified via the ticketing system; you will also receive regular updates until your request is resolved.

Frequently asked questions about this service are also available:

Availability

The service is available 24/7. Availability is estimated at 99%.

Support hours

9am – 5pm, Monday to Friday.

How to request/access

More information on how to access this service is available from the link below: