Mailing lists

This service allows University users to create, manage, and control electronic mailing lists utilising Listserv.

Features

  • Manage mailing list subscription
  • Archiving of posted messages
  • Optimise mass mailing
  • Moderation which allows the owner to decide whether emails can be post to the list
  • Can be configured to allow automatic approval of subscription requests

Eligibility

All members of University staff are eligible to create and managed mailing lists. Anyone with an email address is eligible to be a member of a created mailing list.

Service Level Agreement (SLA)

We aim to respond to service requests within one working day and to resolve your query/request within ten working days. If your request is considered to be a priority when triaged by our IT Support Centre, the response time will be adjusted accordingly.

Availability

This service is available 24/7.

Support hours

8am - 5pm, Monday to Friday.

How to request/access

Request the service through the Support Portal:

Alternatively, you can speak to IT Support by calling +44 (0)161 306 5544 (or extension 65544) or visit a walk-up IT Desk