IT Services


Self-serve printing services

A service which provides a secure pull printing, copying and scanning facility to the University email system for staff and students.

Features

  • Send to print quickly and easily
  • Photocopying functionality
  • Scan directly to user email
  • Pay for printing via the ePayments system

Eligibility

All members of University staff and students are eligible to use this service as well as visitors who have a valid login account.

Service Level Agreement (SLA)

We aim to respond to service requests within one working day and to resolve your query/request within ten working days. If your request is considered to be a priority when triaged by our IT Support Centre, the response time will be adjusted accordingly.

Availability

Access to the service is available 24/7 with an availability of 99.7%

Support hours

9am to 5pm, Monday to Friday

How to request/access

Access to the services provided can be requested via the IT Support Centre: