IT Services

LinuxOS image engineering

This service involves the development and build of the Scientific Linux desktop standard OS. Without it, there would be many configurations of the OS and no alignment for teaching and learning.


  • Provides the standard build and configuration, including branding and restrictive/compliance configuration, of the University’s Scientific Linux desktop image
  • Ensures consistent look and feel for students
  • Integral to research and the University Conder Pool


All University students and specialist members of staff are eligible to use this service.

Service Level Agreement (SLA)

We aim to respond to service requests within one working day and to resolve your query/request within ten working days. If your request is considered to be a priority when triaged by our IT Support Centre, the response time will be adjusted accordingly.


This service is available 24/7. Availability is estimated at 99.7%.

Support hours

8am – 5pm, Monday to Friday.

How to request/access

This is an internal service within IT Services. For more information please contact the IT Support Centre: