IT Services

PCI-DSS security compliant desktop

The provision of a consistent Cyber Essentials and Credit Card Payment compliant desktop.


  • Secure payment system for transactions at the University


All University staff and students are eligible for this service.

Service Level Agreement (SLA)

We aim to respond to service requests within one working day and to resolve your query/request within ten working days. If your request is considered to be a priority when triaged by our IT Support Centre, the response time will be adjusted accordingly.


This service is available 24/7 with an availability estimated at 99.7%.

Support hours

8am – 5pm, Monday to Friday.

How to request/access

Access to the services provided can be requested via the IT Support Centre: