IT Services


Password reset service

The password reset service manages the login information for individual University IT accounts. The password reset service can:

  • Reset forgotten passwords
  • Retrieve forgotten usernames
  • Provide usernames and passwords for new students members of staff

Password resets can usually be completed by the user at any time of the day or night.

Usernames cannot be changed.

Password can be reset through the IT Account Manager:

The Knowledge Base article gives a step by step guide to changing your password.

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IT account services