June 2017
Please note, these figures do not include scheduled maintenance periods for service improvement.
Infrastructure service availability
|
|
Target |
Performance |
|
Network core |
99.97% |
100% |
|
Office 365 student email |
99.97% |
100% |
|
Central Authentication Service |
99.97% |
100% |
|
Microsoft Exchange Staff & PGR email |
99.97% |
100% |
|
University of Manchester homepage |
99.97% |
100% |
|
Network storage - (Isilon) |
99.97% |
|
|
Podcasting |
99.97% |
100% |
Enterprise applications availability
|
|
Target |
Performance |
|
Blackboard |
99.97% |
100% |
|
Oracle Financials |
99.97% |
99.99% |
|
Content Management System |
99.97% |
|
|
Campus Solutions |
99.97% |
100% |
|
Oracle Customer Relationship Management |
99.97% |
100% |
|
Resourcelink |
99.97% |
100% |
|
ALMA |
99.97% |
100% |
|
eScholar |
99.97% |
100% |
|
Timetabling: Staff & Student Personal |
99.97% |
100% |
|
Video Library Service |
99.97% |
100% |
|
Alumni - (The Raiser's Edge) |
99.97% |
100% |
