IT Services


Microsoft Lync

Instant messaging, presence awareness and video calls for University staff

All University staff with a Microsoft Exchange email account have access to Microsoft Lync.

The communication tools that make up Lync allow you to connect and work collaboratively in real-time with colleagues who may be scattered all over campus. It is an intuitive tool to use, and anyone who has familiarity with services such as MSN or Skype will find it very easy to get started.

Lync allows you to do two things:

  1. To know whether colleagues across campus are free with presence icons that display in Lync, Outlook and OWA, which show their availability status.
  2. To reach colleagues in more ways than before, through a managed contacts list that lets you:
    • instant message
    • voice call (you will need speakers and a microphone)
    • video call (you will need a webcam, as well as speakers and a microphone)

Lync can also be used on mobile phones and some tablet devices so that you can keep in touch with colleagues whilst out and about.

To help you get started, visit our Microsoft Lync quick start page which contains links to some useful tips and how-to videos.

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Lync