IT Services

Instant messaging

All University staff with a Microsoft Exchange email account have access to Microsoft Lync / Skype for Business.

These instant messaging communication tools allow you to connect and work collaboratively in real-time with colleagues who may not be in the same office as you. They are intuitive to use, and anyone who has familiarity with these types of services will find it very easy to get started.


  • Allows University staff members to be aware of the availability of other staff in real time
  • Staff can take part in and record text, audio and video conversations and conferences for their computer (microphone, speakers and webcam may be required)
  • External collaboration partners can also be invited to conversations or conferences

These tools can also be used on mobile phones and some tablet devices, so that you can keep in touch with colleagues whilst on the move.

To help you get started, we have listed a number of helpful guides and resources on the following page:

Vintage postcards

Lync and Skype for Business