IT Services


Communicate well

To communicate well:

  • Use email only to deliver non-sensitive, factual information
  • Do not email when you are angry or upset
  • Limit each message to a single subject and state it clearly in the subject line
  • Keep your message short and to the point, without being abrupt
  • Set out clearly what you want your reader to do
  • Indicate the level of importance or urgency
  • Check and double-check your message before sending it
  • Make it easy for him/her to respond to you by providing a full email signature:
Ancient letterbox

Communicate well