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At times you may need to access other mailboxes besides your own
(a mailbox is an account containing email, calendar, tasks, notes and contacts belonging to a person or to a role)
There are two main methods of doing so:

Role Accounts

These are used to enable collaborative working,
such as:

  • A shared mailbox that has been set up so that multiple people can deal with student enquiries
  • A shared calendar used to co-ordinate a research project

Managing Another Person’s Mailbox

If you are a PA you may need access to your manager's mailbox to:

  • Manage their mail and reply to messages as yourself
    or on their behalf
  • Manage their calendar and book appointments
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