IT Services

FAQs and video guides

Frequently Asked Questions

We have a range of questions and answers to help you understand more about 2-factor authentication with Duo. These cover subjects including:

  • Getting to know Duo and 2-factor authentication
  • Using your smartphone or a Duo key fob to verify your identity
  • Securing University email
  • Privacy and use of data
  • Account security
  • Travelling abroad
  • Using teaching spaces

Video guides

If you'd like to see the enrolment process and how to use the new VPN and 2-factor authentication service, take a look at our short videos:

Get started

Sign up for Duo and get started with 2-factor authentication: