IT Services


Our organisation

The Directorate of IT Services is made up of a number of sections as listed below.

  • Service Integration and Management (SIAM)
  • Technology Infrastructure Operations
  • Office of the Chief Information Officer
  • Research IT
  • Strategy, Delivery and Architecture

Contact details for each of the section Heads (which form our IT Leadership Team) can be found on the IT Leadership Team page:

Strategic engagement and partnership

Within IT Services, we have a number of people that are collectively responsible for working (engaging) with the different parts of the University to support business outcomes. In summary, our IT engagement model is made up of the following roles.

  • Service Relationship Managers

Live service relationship and reporting

These roles – and the people doing them – are also detailed in a downloadable PDF:

campus map

Our organisation